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Amazon Brings Palm-Swiping Technology to Red Rocks Concert Hall | News from USA®

By JOSEPH PISANI, AP Retail writer

NEW YORK (AP) – Your palm could soon be your ticket to a concert.

Amazon says it is bringing its palm recognition technology to the Red Rocks Amphitheater in Denver and that it will be available on other sites in the coming months. This is the first time that the technology, called Amazon One, will be used outside of certain Amazon stores, where shoppers can pay for groceries and snacks by swiping their palms.

Starting Tuesday, Red Rocks viewers can sign up to connect their palm to a ticketing account by placing their hand on a device. They only need to register once and can then use their palm to participate in other shows and events on the site. An Amazon account is not required to use it.

Amazon has signed an agreement with entertainment company AEG to bring the technology to Red Rocks, which sells tickets on AEG’s ticketing site, AXS.

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Bryan Perez, CEO of AXS, said other sites plan to add the technology in the coming months, but declined to say where and how much. AEG is a partner of more than 350 stadiums and theaters around the world.

Spectators can get to their seats faster with their palms than holding their phones to an attendant to scan a barcode, Perez said. Those who want to scan their palms will have a separate lane to enter.

“You don’t have to fumble with your phone, Perez said. “Your hand is still attached to your body.”

Privacy experts have cautioned against companies using biometric data, such as face or palm scans, due to the risk of hacking and theft. Amazon said it keeps the palm images in a secure part of its cloud and does not store the information on the Amazon One device. Users can also request deletion of their information at any time, Amazon said.

Copyright 2021 The Associated press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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